Quality Customer Service

Position		Organization	Average Ball		Count of
					votes	comments
	1	Khreschatik	3.64		28	9
	2	Expobank	3.40		25	17
	3	OTP Bank	3.30		77	115
	4	Erste Bank	3.29		21	11
	5	Megabank	3.17		12	14
	6	Ukrprombank	3.14		56	124
	7	Transbank	3.14		29	41
	8	Ukrgasbank	3.13		39	82
	9	Ukreximbank	3.12		33	23
	10	ProCredit Bank	3.12		26	43

Position		Organization	Average Ball		Count of
					votes	comments
	1	Credo-Classic	4.00		7	12
	2	Граве-Украина	4.00		6	20
	3	QBE Ukreine	3.89		9	10
	4	ALICO AIG Life	3.85		33	225
	5	Insurance Traditions	3.75		12	20
	6	INGO Ukreine	3.69		16	13
	7	Ukrainian Insurance Group	3.69		13	13
	8	Garantiya	3.67		9	7
	9	VESKO	3.67		6	6
	10	Czech Insurance Company Ukraine is Life-Insurance	3.63		8	34

Position		Organization	Average Ball		Count of
					votes	comments
	1	OTP Capital	3.67		12	4
	2	ART-Capital Management	3.57		21	52
	3	KINTO	3.54		26	59
	4	Parex	3.36		11	2
	5	PIO GLOBAL	3.33		12	7
	6	Initiative	3.29		7	6
	7	Delta-Capital	3.29		7	10
	8	Foyil Asset Management Ukraine	3.00		13	7
	9	Dragon Asset Managment	2.88		16	21
	10	Expert	2.60		5	5